> For the complete documentation index, see [llms.txt](https://lodestone-technologies.gitbook.io/knowledgebase/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://lodestone-technologies.gitbook.io/knowledgebase/cancel-an-active-service.md).

# Cancel an active service

You may wish to cancel your service for a variety of reasons, such as not having the funds or no longer requiring its use. The cancellation process is very straightforward. 

To cancel a service, head over to the [Client Portal](https://billing.lodestone.host) and click "My Services" in the navigation menu.

<figure><img src="/files/gFL9syYfEoHmNyaNGRX7" alt=""><figcaption></figcaption></figure>

You can then select the service you'd like to cancel, and click "Request Cancellation" next to it.&#x20;

Make sure you choose whether to cancel immediately or at the end of the next billing cycle. Once done, submit your request and await cancellation.

{% hint style="danger" %}
This process **cannot be reversed** so make sure you're certain about cancelling.&#x20;
{% endhint %}

{% hint style="info" %}
You may be required to [open a ticket](/knowledgebase/account-and-billing/open-a-support-ticket.md) to request cancellation, depending on the service.
{% endhint %}


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